Are you an AT&T cellular customer that AT&T signed up for an unauthorized account, service, or product—such as a DirecTV Now streaming account—without your knowledge or consent? Please contact us at consumer@kellerrohrback.com or 800-776-6044 to learn about your legal rights.

Keller Rohrback investigates AT&T for opening unauthorized accounts, services, and products

AT&T sales representatives allegedly offered its cellular customers free DirecTV Now accounts, or “trials,” promising to cancel the account before it automatically renewed and started charging a monthly fee. Keller Rohrback has heard from AT&T customers in multiple states that even if the customers said they did not want to try DirecTV Now, AT&T signed them up anyway. This created unauthorized accounts for which AT&T eventually billed the customers.

“If AT&T registered and billed its customers for services they didn’t want, it cheated its customers and should be held accountable in court,” said Benjamin Gould, a Keller Rohrback partner.

Recently, AT&T shareholders filed a securities fraud class action against AT&T, alleging that AT&T employees at all levels were engaged in the practice of fraudulently signing customers up for DirecTV Now accounts—all for the purpose of inflating AT&T’s subscription numbers and profits. Forbes reported on the case here.

If you believe that AT&T opened an unauthorized account, service, or product in your name without your consent, please contact us at consumer@kellerrohrback.com or 800-776-6044 to learn about your potential legal claims.

About Keller Rohrback L.L.P.

With offices in Seattle, Phoenix, New York, Oakland, Santa Barbara, and Missoula, Keller Rohrback serves as lead and co-lead counsel in class actions throughout the country. The firm has a track record for holding corporations accountable for wrongdoing and has achieved large settlements on behalf of its clients, including a $142 million settlement in the Wells Fargo Unauthorized Accounts Scandal.

Attorney Advertising. Prior results do not guarantee a similar outcome. Not licensed to practice law in all states. Please refer to www.krcomplexlit.com for details.

 

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