Keller Rohrback Investigates Spontaneously Shattering Camera Lens Covering On Samsung Galaxy S7

 

December 27, 2016

Keller Rohrback L.L.P. is investigating customer complaints that the glass covering of the rear-facing camera lens on the Samsung Galaxy S7, S7 Edge, and S7 Active may spontaneously shatter, rendering the camera unusable. Multiple consumers have reported instances of this glass cover shattering without any external force applied, leaving a perfect circle in the center of the glass as if it had been shot out.

Despite receiving numerous customer complaints about this apparent defect, Samsung has consistently denied any responsibility, instead blaming its customers and refusing to repair or refund the devices even while still under warranty.

Samsung recognizes that a quality camera is a critical distinguishing feature of any smartphone and heavily marketed the Galaxy S7 Series with this feature in mind.  Without a usable camera, a smartphone is a device that only partially functional at best, and with Samsung refusing to repair or refund these defective phones, many consumers are finding themselves stuck with them.

If you, or someone you know, owns a Samsung Galaxy S7, S7 Edge, or S7 Active with a defective shattered camera glass, please contact attorneys Michael Woerner or Alison Gaffney at (800) 776-6044 or via email at consumer@kellerrohrback.com to discuss our investigation and your potential legal claims.

About Keller Rohrback L.L.P.

Keller Rohrback L.L.P. is a leader in representing consumers in class action lawsuits in diverse areas such as vehicles, children’s products, mortgage modifications, and data breaches. The firm’s record of success includes settlements against JP Morgan Chase, Mattel, Crayola, and Anthem Health Insurance. Recently, managing partner Lynn Sarko was appointed to the Plaintiffs’ Steering Committee in the landmark Volkswagen “Clean Diesel” litigation.

With offices in Seattle, Phoenix, New York, Ronan, Oakland, and Santa Barbara, Keller Rohrback L.L.P. serves as lead and co-lead counsel in class actions throughout the country. Our Complex Litigation Group is proud to offer its expertise to clients nationwide, and our trial lawyers have obtained judgments and settlements on behalf of clients in excess of eighteen billion dollars.

Contact Us

If you, or someone you know, owns a Samsung Galaxy S7, S7 Edge, or S7 Active with a defective shattered camera glass, please contact attorneys Michael Woerner or Alison Gaffney at (800) 776-6044 or via email at consumer@kellerrohrback.com to discuss our investigation and your potential legal claims.

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