Samsung Galaxy recall

KR is Investigating Samsung Galaxy Note 7 Smartphones Recalled for Catching Fire or Exploding While Charging

Keller Rohrback L.L.P. is investigating the recent recall of the newly launched Samsung Galaxy Note 7 Smartphones that pose an immediate safety risk and have been reported to catch fire or explode while charging, including at least one reported car fire so far.  Galaxy Note 7 owners are being advised to not use or charge their phones on planes, trains or buses and the FAA has advised that passengers traveling by airplane, may not stow their devices in checked baggage.

On September 2, 2016, Samsung announced its plan to recall millions of its brand new Galaxy Note 7 smartphones across 10 different countries, calling it a “global replacement program” as a result of “battery cell issues” in which users have reported phone battery fires or explosions while charging.  In a recent instance, a car fire occurred when a passenger was charging his phone in the car.  Samsung has stated that they have discovered a manufacturing flaw in one of the two companies responsible for production of its batteries.

Samsung’s Galaxy Note 7, was released in August 2016 and touted as the best new Android phone, with its larger-screen, waterproof design, stylus, and iris scanner for videos and photos.  The starting price was $850 and Samsung had a long list of reservations for this highly-coveted phone.  A few weeks after its launch, however, customers began reporting fires ignited by charging their batteries.  This comes after reports that previous models: Samsung Galaxy S7 and the S7 Edge also may have been linked to fires.

In its home market of South Korea, Samsung announced its plans to update the software which would prevent the batteries from charging above 60% of their capacity, however there have been no such statements on whether that would be available in the United States or whether such a battery charging cap would reduce the risk of fires.  Samsung and the Consumer Product Safety Commission urge users to power down their phones and exchange them for different phones as soon as possible.

If you, or someone you know owns a Samsung Galaxy Note 7, and has experienced a fire or injury, please call attorneys Cari Laufenberg or Gretchen Cappio, at (800) 776-6044 or via email at to discuss our investigation and your potential legal claims.

With offices in Seattle, Phoenix, New York, Ronan, Oakland, and Santa Barbara, Keller Rohrback L.L.P. serves as lead and co-lead counsel in class actions throughout the country. Our Complex Litigation Group is proud to offer its expertise to clients nationwide, and our trial lawyers have obtained judgments and settlements on behalf of clients in excess of seven billion dollars.